Terms & Conditions

Last updated: April 26, 2025

1. Introduction and Acceptance of Terms

These Terms and Conditions (”Terms”) are a legal agreement between you (”User” or “you”) and Smartautomation Software Solutions GmbH (”Smartautomation”, “we”, or “us”), the provider of the Recordo mobile application and the recordo.ai website. Smartautomation Software Solutions GmbH is a company registered in Switzerland (Lerzenstrasse 8, 8953 Dietikon, Switzerland, UID: CHE-217.184.470). These Terms govern your access to and use of the Recordo mobile application (the “App”), the Recordo website (the “Website”), and any related services, features, or content provided by us (collectively, the “Service”).

Please read these Terms carefully before using the Service. By downloading, installing, or using the App, or by accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the App or Website. We may also ask you to expressly confirm your acceptance of these Terms (for example, by clicking “Agree”) when you register an account or make a purchase.

These Terms incorporate our Privacy Policy and Cookie Policy by reference. Our Privacy Policy explains how we collect and use your data, and our Cookie Policy covers our use of cookies on the Website. By agreeing to these Terms, you also confirm that you have read and understood our Privacy Policy and Cookie Policy.

2. Eligibility

You must be eligible to enter into a binding contract to use our Service. By using Recordo, you represent and warrant that:

  • You are at least 18 years old, or if you are between 13 and 17 years old, that you have the consent and supervision of a parent or legal guardian to use the Service and to agree to these Terms. The Service is not intended for children under 13, and you must not use the Service if you are under 13 years of age.

  • You are capable of forming a binding contract under applicable law, and no law or regulation prohibits you from using the Service.

  • You are not located in a country that is subject to a U.S. government embargo, and you are not listed on any U.S. government list of prohibited or restricted parties (for example, you are not on the U.S. Treasury Department’s list of Specially Designated Nationals).

  • You will comply with these Terms and all applicable laws and regulations in your use of the Service.

If you do not meet these eligibility requirements, you must not access or use the App or Website. We reserve the right to refuse service, terminate accounts, or block access to the Service if we believe any eligibility requirements are not met.

3. Account Registration and Security

To use certain features of the Service (such as the App’s cloud sync or generating documents), you may need to create a user account. When creating an account, you agree to provide truthful, accurate, and complete information, and to keep that information up-to-date. You are responsible for maintaining the confidentiality of your account credentials (such as your password) and for all activities that occur under your account.

You agree to notify us immediately at support@recordo.ai if you become aware of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your account credentials or for unauthorized access to your account, but you may be held responsible for losses incurred by us or others due to such unauthorized use.

You must not share your login credentials with anyone else. If you are using a public or shared device to access the Service, you should log out after each session and ensure your credentials are not saved or remembered on the shared device.

4. Scope of License and Permitted Use

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the Recordo App on a mobile device that you own or control, and to access and use the Website, solely for your own personal or internal business purposes. This license is provided solely for you to use and enjoy the Service as intended by us and permitted by these Terms.

All rights not expressly granted to you are reserved by Smartautomation and its licensors. This license does not allow you to use the App on any device that you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at the same time (except via official app distribution platforms for your own devices).

You agree that you will not, and you will not permit anyone else to:

  • Copy, modify, adapt, translate, or create derivative works of the App, Website, or any part of the Service (except to the extent this is allowed under applicable open source license terms of components included in the App, if any).

  • Reverse engineer, decompile, decrypt, disassemble, or attempt to extract the source code of the App or any software component of the Service, except to the limited extent that applicable law expressly permits such actions notwithstanding this restriction.

  • Rent, lease, lend, sell, sublicense, assign, or redistribute the App, or otherwise transfer the App or any of your rights under these Terms to any third party without our prior written consent.

  • Remove, obscure, or alter any copyright, trademark, or other proprietary rights notices displayed in the App or on the Website.

  • Use the Service in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Service, or that could damage, disable, overburden, or impair the functioning of the Service or our infrastructure.

We reserve the right to revoke or terminate the above license at any time if you violate these Terms. In such case, you must cease all use of the App and Service and delete all copies of the App from your devices.

5. Acceptable Use and User Obligations

By using Recordo, you agree to use the Service only for lawful purposes and in accordance with these Terms. You further agree that you will NOT use the App, Website, or any part of the Service:

  • For Unlawful or Harmful Activities: You will not use the Service to engage in any illegal activities or to promote or encourage any illegal activity. This includes (but is not limited to) activities related to fraud, harassment, hate speech, child exploitation, terrorism, or any activity that causes harm or injury to any person or property.

  • In Violation of Recording Laws: The Recordo App allows you to record audio. You are solely responsible for complying with all applicable laws when recording any conversation or audio. Some jurisdictions require the consent of all parties to a conversation before recording. You agree that you will not use the App to record others without proper consent if required by law, and you will not violate privacy or other rights of third parties when using the App.

  • To Infringe Intellectual Property or Other Rights: You will not use the Service to upload, create, generate, or share any content that infringes or misappropriates any third party’s intellectual property rights (such as copyright, trademark, or trade secret), privacy rights, or other personal or proprietary rights. This includes not using Recordo to transcribe or distribute content (audio or text) that you do not have the right to use.

  • To Transmit Malicious Code: You will not introduce viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful into the App, the Website, or related systems. You will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Service or with any other person’s use of the Service.

  • For Unauthorized Access: You will not attempt to gain unauthorized access to any portion of the Service, other user accounts, computer systems, or networks connected to the Service, through hacking, password mining, or any other means. You will not probe, scan, or test the vulnerability of the Service or any network connected to it.

  • To Circumvent Security: You will not bypass, disable, or circumvent any security or authentication measures of the Service. This includes not attempting to access the Service by means other than the interface and instructions we provide.

  • To Collect Data Unlawfully: You will not scrape, crawl, or use any automated means to extract data or content from the Website or App, except as may be expressly permitted by us (for example, public search engine operators may use spiders for creating publicly available searchable indices of the Website content).

  • Impersonation and Misrepresentation: You will not impersonate any person or entity, or misrepresent your affiliation with a person or entity when using the Service. You will not create accounts by automated means or under false pretenses.

  • Commercial Use and Spam: You will not use the Service for any commercial purpose not expressly approved by us. The Service is intended for your personal or internal business use. You will not use the Service to send unsolicited or unauthorized advertising or promotional material, junk mail, spam, or chain letters.

We reserve the right (but have no obligation) to monitor usage of the Service to enforce these Terms. If we become aware of any violation, we may remove or disable access to any offending content, and we may suspend or terminate your access to the Service as described in Section 11 (Termination). You understand that a violation of the above rules may result in civil, criminal, or administrative penalties and/or legal action against you.

6. User Content and Data

“User Content” refers to any content that you create, input, upload, or generate using the Service, including but not limited to your voice recordings, transcribed text, documents generated from those transcripts, messages you send us, and any other material you submit or create while using Recordo.

  • Your Ownership: As between you and Smartautomation, you retain all rights and ownership in the User Content that you create using the Service. We do not claim ownership of your recordings, transcripts, or generated documents. These remain yours.

  • License to Us: In order to provide the Service to you, you grant Smartautomation a worldwide, royalty-free, sublicensable (to our service providers solely for purposes of assisting us to provide the Service), and limited license to host, store, process, transmit, and display your User Content solely for the purpose of operating, maintaining, and improving the Service and as otherwise permitted by our Privacy Policy. This license is for the sole purpose of enabling us to provide the functionalities of Recordo (for example, converting your voice to text, saving your documents, and allowing you to access them across devices). We will not use your User Content for any other purpose without your permission. This license will end when you delete the User Content from the Service or delete your account, except to the extent that we have made backup copies for continuity (which will be deleted in accordance with our data retention practices) or as otherwise required by law.

  • Your Responsibility for Content: You represent and warrant that you have (and will have) all necessary rights and permissions to submit or create such User Content and to grant the license above. In particular, if your User Content includes personal data of others or content that is subject to third-party rights, you are responsible for ensuring that uploading or creating such content via the Service (and our processing of it as described here) does not violate any laws or infringe anyone’s rights. We are not responsible for any User Content you or other users provide, and we have no obligation to monitor User Content.

  • Content Monitoring: We do not routinely monitor User Content, but we reserve the right to remove or disable access to any User Content for any reason, including if we, in our sole discretion, deem it violates these Terms or any applicable law. However, except as required by law, we are not responsible for moderating or policing User Content.

  • Backup of Your Content: You are responsible for maintaining your own backup copies of the User Content you create (such as exporting important documents). While we implement data backup and retention policies as described in our Privacy Policy, we cannot guarantee that your User Content will never be lost or corrupted. To the maximum extent permitted by law, we will not be liable for any failure to store, or for loss or corruption of, your User Content.

  • Feedback: If you provide us with any suggestions, ideas, or feedback about the Service (“Feedback”), you acknowledge that such Feedback is given voluntarily and that we are free to use, disclose, and implement it without any obligation or compensation to you.

7. Intellectual Property Rights

All content, software, code, and materials in the Service (except for your User Content as defined above) are the property of Smartautomation or our licensors and are protected by intellectual property laws. This includes, but is not limited to, the App software, the design, graphics, and layout of the App and Website, all trademarks, logos, and branding associated with “Recordo”, and any text or content on the Website provided by us.

  • Smartautomation’s Intellectual Property: Smartautomation Software Solutions GmbH owns and retains all right, title, and interest in and to the Service and its content. Smartautomation Software Solutions GmbH holds all rights to “Recordo” and the associated logos. The name “Recordo” and our logos are trademarks or registered trademarks of Smartautomation. You do not acquire any ownership rights in the Service or any of its components by using the Service or by downloading the App.

  • License to Use the Service Content: Subject to these Terms, you may access, view, and print content from the Website for your personal, non-commercial use. Any other use of the content on the Service (such as commercial use, reproduction, distribution, modification, public display, or creation of derivative works) is not allowed without our express written permission, unless such use is otherwise permitted under applicable law (e.g., fair use) or under specific open-source licenses for portions of the software.

  • Third-Party Materials: The Service may display or include content, data, information, or materials from third parties (for example, third-party templates, libraries, or APIs integrated in the App). All third-party materials are the property of their respective owners and may be protected by applicable intellectual property laws. Your use of third-party materials may be subject to additional terms from those third parties.

  • No Trademark Use: You are not permitted to use Smartautomation’s or Recordo’s name, logos, or trademarks without our prior written consent, except as necessary for legitimate referential use or as otherwise permitted by law.

  • Claims of Infringement: If you believe that any content on our Service infringes your copyright or other intellectual property rights, please contact us with detailed information so that we can investigate. We respect intellectual property rights and will respond to valid notices of infringement in accordance with applicable law.

8. In-App Purchases and Subscriptions

Recordo may offer certain premium features or services available through in-app purchases or subscriptions (”Premium Services”). The following terms apply to purchases made through the App:

  • Payment Processing: All in-app purchases and subscriptions for the Recordo App are handled through the Apple App Store or Google Play Store (depending on your device). This means that when you make a purchase, you are also subject to the payment terms and conditions of the app store platform. Please review the appropriate App Store or Google Play payment policies for details. Smartautomation does not directly collect or store your payment information (such as credit card numbers); that information is handled by Apple or Google.

  • Subscription Terms: If you purchase a subscription (for example, a monthly or annual plan for Premium Services), your subscription will automatically renew at the end of each billing cycle (e.g., each month or year) unless you cancel it. The billing cycle and pricing are communicated at the time of purchase. By purchasing a subscription, you authorize the app store platform to charge you the subscription fees at the applicable interval until you cancel the subscription.

  • Free Trials: We may offer free trial periods for subscriptions. If you sign up for a free trial and do not cancel before the trial period ends, you will be charged the applicable subscription fee at the end of the trial, and your subscription will auto-renew as described above. You will not be charged if you cancel a subscription before the free trial ends.

  • Managing Subscriptions: You can manage or cancel your Recordo subscription at any time through the app store platform (e.g., through your Apple ID settings for App Store, or Google Play account subscriptions settings for Android). Instructions for managing subscriptions are typically provided by Apple or Google in their help documentation. If you cancel a subscription, the cancellation will take effect at the end of the current paid period. You will continue to have access to the Premium Services until the current subscription period ends, and the subscription will not be renewed thereafter. No prorated refunds are provided for the remainder of the billing cycle when you cancel, except where required by law or explicitly provided by the app store’s policies.

  • Pricing and Changes: All prices for in-app purchases or subscriptions are displayed in the App in your local currency (or the currency determined by the app store) and include any applicable taxes unless stated otherwise. We reserve the right to change the pricing of our Service or introduce new fees for features at our discretion. Price changes or new charges will not apply to you until you have been notified according to app store policies (for example, via app store notifications or prompts) and, for subscriptions, will take effect no sooner than your next billing cycle. If you do not agree to a price change, you may cancel the subscription before the next renewal.

  • No Refunds (Unless Required): Except as required by law, or as permitted by the app store’s own policies, all charges for purchases are non-refundable. This means that once you have purchased a non-consumable item or a subscription period, you cannot get a refund for that period if you decide to stop using the Service during that time. If you believe there has been an error in billing or you have extraordinary circumstances, you can contact the app store customer support (Apple or Google) as they handle refund requests for in-app purchases. In certain jurisdictions, you may have a legal right to withdraw from a purchase within a short time frame; any such rights will be handled by the app store in accordance with their refund policy.

  • Service Access: Upon successful purchase of a Premium Service, we will make the features or content available to you immediately (or as described in the App). If a technical issue prevents or delays delivery of a purchase, please contact us and/or the app store support to resolve the issue. We will make reasonable efforts to ensure that any purchased services are delivered as promised.

  • Failure to Pay: If a subscription renewal payment fails (due to expiration of payment method, insufficient funds, or otherwise), your subscription may be terminated or suspended. It is your responsibility to ensure your payment information is current with the app store. We are not responsible for losses due to cancellation of a subscription for failure to pay.

  • Promotions: We may from time to time offer promotions or discounts. Any such promotions are subject to the specific terms of that offer. Promotions may be limited to new users, specific timeframes, or certain subscription tiers, etc.

9. Third-Party Services and Links

Our Service may integrate with or provide links to third-party services that are not owned or controlled by Smartautomation. For example:

  • The App may enable you to export or save documents to third-party cloud storage accounts (like Google Drive or Dropbox) if you choose to connect such accounts.

  • The Website or App may include links to third-party websites (such as payment processors, external support resources, or partner sites).

  • The Service may incorporate third-party software or APIs (like transcription engines, analytics services, etc.).

When you use third-party services or access third-party content through our Service, you do so at your own risk. These third-party services are governed by their own terms and privacy policies, not these Terms or our Privacy Policy. We encourage you to review the terms and policies of any third-party services you access.

We do not endorse, and we are not responsible for, any third-party services or content that may be linked or integrated into our Service. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. If you interact with a third-party service, that interaction is solely between you and the third party, unless explicitly stated by us.

However, if you encounter an issue with a third-party integration within Recordo (for example, difficulty exporting to a linked service), you can contact us for assistance, and we will attempt to help resolve the issue if it falls within our Service’s functionality.

10. Disclaimer of Warranties

Use at Your Own Risk: The Recordo Service is provided on an “AS IS” and “AS AVAILABLE” basis. Your use of the App, Website, and any content or features obtained through the Service is at your own risk. We make no guarantees that the Service will be suitable for your needs, uninterrupted, secure, or error-free.

To the fullest extent permitted by applicable law, Smartautomation disclaims all warranties, express or implied, in connection with the Service and your use of it. This includes, but is not limited to:

  • Implied Warranties: We expressly disclaim any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet your requirements or expectations.

  • Accuracy and Reliability: We do not warrant the accuracy, reliability, or correctness of any results or content (including transcriptions and documents) generated by the Service. While Recordo uses advanced AI to transcribe and generate documents, errors or inaccuracies in transcriptions or document content can occur. You are responsible for reviewing any transcribed or generated text and verifying its accuracy before relying on it. Smartautomation will not be liable for any consequences of inaccuracies or mistakes in the content produced by the Service.

  • Availability: We do not guarantee that the Service will be available at any given time, secure, or free of glitches or bugs. Maintenance, updates, or technical issues may result in temporary service interruptions. We will strive to provide advance notice of significant downtime, but we are not liable for any unavailability of the Service.

  • Data Security: While we take measures to protect your data (as described in our Privacy Policy), we make no warranty that the Service will be completely secure or that personal data will never be compromised. Any transmission of data is at your own risk.

No Oral or Written Information or Advice given by Smartautomation, its representatives, or others will create any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such cases, any implied warranties are limited to the minimum extent permitted by the applicable law.

11. Limitation of Liability

To the fullest extent permitted by law, Smartautomation Software Solutions GmbH and its officers, directors, employees, agents, partners, and affiliates (collectively, “Smartautomation Parties”) shall not be liable to you for:

  • Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of (or inability to access or use) the Service.

  • Specific Harm: This includes, without limitation, damages for loss or corruption of data or content, unauthorized access to or alterations of your transmissions or data, any content or conduct of any third party on the Service (including defamatory, offensive, or illegal conduct of other users or third parties), or damages related to statements or conduct of any third party or service provider.

  • Amount of Liability: In no event shall the total cumulative liability of the Smartautomation Parties for all claims arising out of or relating to these Terms or the Service, regardless of the form of action, exceed the greater of: (a) the total amount (if any) you paid to us for the Service in the 12 months immediately before the event giving rise to the liability, or (b) one hundred Swiss Francs (CHF 100.00). This limitation applies collectively to all types of claims (e.g., contract, tort, negligence, strict liability, etc.).

These limitations apply even if we have been advised of the possibility of such damages or even if a remedy fails of its essential purpose.

Exceptions: Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In those jurisdictions, the liability of Smartautomation Parties will be limited to the fullest extent permitted by law. Nothing in these Terms is intended to exclude or limit liability that cannot be excluded under applicable law (for example, certain liabilities under product liability law or for intentional misconduct).

12. Indemnification

You agree to defend, indemnify, and hold harmless Smartautomation Software Solutions GmbH, its affiliates, and their respective officers, directors, employees, and agents (the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) that arise out of or are related to:

  • Your use or misuse of the Service, or activities in connection with the Service;

  • Any User Content you create, upload, or share through the Service (including any infringement or violation of third-party rights by such content);

  • Your violation of these Terms or any applicable law or regulation;

  • Your violation of any rights of another person or entity (for example, recording someone without proper rights or posting someone else’s copyrighted material).

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (in which case you agree to cooperate with our defense of such claim). You agree not to settle any such matter without the prior written consent of Smartautomation.

This indemnification obligation will survive any termination of your account or of the Service.

13. Termination and Suspension

Termination by You: You may stop using the Service at any time. If you wish to delete your Recordo account, you may do so through the account settings on the App/Website or by contacting us at support@recordo.ai. Deleting your account will terminate your rights to access the Service features that require an account. Please note that uninstalling the App or ceasing to use the Service will not automatically cancel any subscription you have; you must cancel subscriptions through the app store to stop recurring payments (see Section 8 on Managing Subscriptions).

Termination or Suspension by Us: We reserve the right to suspend or terminate your access to the Service (or certain features of the Service) at any time, with or without notice, if:

  • You have breached any provision of these Terms or we have a reasonable belief that you have breached these Terms or violated applicable law;

  • We are required to do so to comply with a legal requirement or a court order;

  • We suspect fraud, misuse, or illegal activity by you;

  • Continuing to provide the Service to you could create risk of harm or loss to us or other users;

  • For prolonged inactivity of your account (for example, if an account is not accessed for a very long period, we may deactivate it after attempts to reach you);

  • Or if we decide to discontinue the Service entirely (in which case we will strive to provide you with prior notice as described below in Section 17 Changes to Service).

In case of termination or suspension of your account due to breach of Terms or misconduct, we are not obligated to provide any refund of prepaid fees (if any).

Effect of Termination: Upon any termination of these Terms or your access to the Service, whether by you or by us:

  • Your right to use the App, Website, and Service will immediately cease. We may deactivate or delete your account and all associated data, and bar any further access to such data.

  • You must cease all use of the Service and uninstall the App from your devices.

  • Sections of these Terms that by their nature should survive termination will continue to apply, including (but not limited to) the sections on Privacy (as per our Privacy Policy), Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law & Disputes.

We will not be liable to you or any third party for termination of your access to the Service under these Terms. If your account is terminated by us without cause (for instance, if we discontinue the Service), and you have an active paid subscription, we may provide a pro-rata refund for any remaining portion of your subscription period that you will not be able to use due to termination, as required by law.

14. Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Switzerland, without giving effect to any conflict of law principles or the United Nations Convention on Contracts for the International Sale of Goods (CISG), which is explicitly excluded.

If you are a consumer residing in the European Union or another country with consumer protection laws, you may be entitled to the protection of mandatory consumer protection provisions under your local law. Nothing in these Terms affects your rights as a consumer to rely on such local law mandatory provisions.

15. Dispute Resolution and Jurisdiction

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service, the parties shall first attempt to resolve the matter informally by contacting each other. You can reach us at support@recordo.ai to address any concerns.

If we cannot resolve a dispute amicably, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts of Zurich, Switzerland, and each party irrevocably submits to the jurisdiction of such courts. However, if you are a consumer resident outside of Switzerland, you may also bring proceedings in your country of residence if you have mandatory legal rights to do so.

Notwithstanding the above, Smartautomation may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop an actual or threatened violation of these Terms or infringement of its intellectual property or other rights.

16. Additional Terms for Apple iOS App Users

If you download or use the Recordo App through Apple Inc.’s App Store or on an Apple device, you acknowledge and agree to the following additional terms, as required by Apple:

  • Acknowledgment: These Terms are concluded solely between Smartautomation and you, and not with Apple. Smartautomation, not Apple, is solely responsible for the content, maintenance, support services, and warranty of the Recordo App, as well as for addressing any claims relating to the App. However, Apple and its subsidiaries are third-party beneficiaries of these Terms and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

  • Scope of License: The license granted to you in Section 4 of these Terms is limited to a license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple App Store Terms of Service, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing as permitted by Apple.

  • Maintenance and Support: Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Any maintenance or support for the App will be provided by Smartautomation in accordance with these Terms (and any other applicable terms), or as required under applicable law.

  • Warranty: In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund you the purchase price (if any) of the App; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. As stated in Section 10, Smartautomation has disclaimed all other warranties regarding the App, to the extent permissible by law. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure of the App to conform to any warranty are the sole responsibility of Smartautomation.

  • Product Claims: You acknowledge that Smartautomation, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App. This includes, but is not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection, privacy, or other similar legislation. Nothing in these Terms shall be deemed an admission that you may have such claims.

  • Intellectual Property Rights: You acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Smartautomation (and not Apple) is solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

  • Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also agree to comply with all applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).

  • Third-Party Beneficiary: Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.

17. Additional Terms for Google Play App Users

If you download or use the Recordo App through Google Play on an Android device, the following additional terms apply:

  • Acknowledgment: These Terms are between Smartautomation and you only, not with Google. Smartautomation, not Google, is solely responsible for the App and its content. Google has no obligation or responsibility for the App or its content, maintenance, support, or any warranties or claims.

  • Google Play Terms: Your use of the App must comply with the then-current Google Play Terms of Service. You acknowledge that Google has the right to enforce the Google Play Terms of Service against you.

  • License Scope: The license granted to you in these Terms is limited to a non-transferable license to use the App on an Android device that you own or control, subject to the Google Play Terms of Service and any other usage rules set forth by Google.

  • Maintenance and Support: Google is not responsible for providing any maintenance or support services for the App. Smartautomation is responsible for maintenance and support of the App as specified in these Terms or as required by law.

  • Product Claims and Liability: You acknowledge that Google is not responsible for addressing any claims by you or a third party relating to the App or your possession or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; or (iv) intellectual property claims. Smartautomation is solely responsible for handling such claims as outlined in these Terms.

  • Third-Party Beneficiary: You acknowledge and agree that Google and its affiliates are third-party beneficiaries of these Terms as they relate to your use of the App through Google Play. Upon your acceptance of these Terms, Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

18. Changes to the Service and Terms

Smartautomation reserves the right to modify, suspend, or discontinue (temporarily or permanently) the Service or any features or portions thereof at any time. We may release updates, patches, or new versions of the App, which may be automatically downloaded and installed on your device to improve, enhance, or further develop the Service. You consent to such automatic updates. We will try to notify you (for example, via the Website, App, or email) of any major changes to the Service that could significantly affect your use.

We also reserve the right to update or revise these Terms from time to time. If we make material changes to these Terms, we will provide you with notice in an appropriate manner (e.g., by posting the updated Terms on our Website or within the App and updating the “Last updated” date at the top, and/or via an in-app notification or email). Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the new Terms, you should stop using the Service and delete your account.

19. Miscellaneous

  • Entire Agreement: These Terms (together with the Privacy Policy, Cookie Policy, and any additional terms to which you agree when using specific features of the Service) constitute the entire agreement between you and Smartautomation regarding your use of Recordo, and supersede all prior and contemporaneous understandings, agreements, representations, or communications, whether written or oral, regarding such subject matter.

  • Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable part shall be deemed modified to the extent necessary to make it valid and enforceable, or if it cannot be made valid, shall be severed from these Terms.

  • No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Smartautomation.

  • Assignment: You may not assign or transfer these Terms (or any of your rights or obligations hereunder) without our prior written consent. Any attempted assignment by you without consent is null and void. We may assign or transfer our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law or otherwise.

  • Relationship of Parties: These Terms do not create any joint venture, partnership, employment, or agency relationship between you and Smartautomation. Neither party has the authority to bind or act on behalf of the other in any way.

  • Third-Party Rights: Except as expressly stated in these Terms (for example, the rights of Apple and Google as third-party beneficiaries under the respective sections), nothing in these Terms is intended to confer rights or remedies upon any third party.

  • Force Majeure: Smartautomation will not be liable for any delay or failure to perform as required by these Terms because of any cause or condition beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil disturbances, labor strikes, technical failures, or disruptions in internet or telecommunications.

20. Contact Information

If you have any questions, concerns, or feedback about these Terms or the Service, you can contact us at:

Smartautomation Software Solutions GmbH

Lerzenstrasse 8, 8953 Dietikon, Switzerland

Email: support@recordo.ai

We will do our best to address your inquiry promptly.

By using the Recordo App or Website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for choosing Recordo!

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